Modern IT solutions for the insurance industry
Challenges in the insurance industry
The insurance sector faces dynamic challenges related to digitalization, process automation, operational cost optimization, and adapting to growing customer expectations. MPED provides modern IT solutions that support the digital transformation of insurance companies, increasing efficiency and improving service quality.
MPED offers comprehensive IT solutions that revolutionize assistance case management, claims processing, and customer relations:
Digital transformation of insurance systems
Implementation of a modern cloud-based system on Microsoft Azure for handling assistance cases and claims processing
B2B portal for self-service settlements
Enhancing the efficiency of the service provider network management department
Automated claims payout
Elimination of manual processing, accelerating case resolution
B2C customer panel
Online claim registration, status tracking, and document submission via a web application accessible on computers, tablets, and smartphones
Integration with banking systems and payment automation
Streamlining financial operations
Service provider network management module
Logical organization, prioritization, ratings, invoice generation, and financial data analysis
Handling assistance requests and claims processing
Dynamic validations, geolocation, SMS/Email communication, documentation, and change versioning
Advanced security module
Data encryption, user authentication, domain integration, and operational monitoring
Mobile solutions framework
Real-time data access, user interaction, and notifications about case updates
Advanced reporting and analytics
Report generation, data analysis in the DWH system, and integration with ETL tools
Microservices architecture – Flexibility and scalability of systems
Microsoft Azure – Modern cloud environment for secure and efficient system operation
Microsoft .NET Core / C# – High-performance backend solutions
Microsoft SQL Server Enterprise – Data and transaction management
RWD interface with React technology – Responsive access to applications
API integrations (SOAP/REST) – Seamless data exchange between systems
Partnering with MPED guarantees:
Automation and time savings
Minimization of manual processes and cost optimization
Improved customer service
Modern online tools enhancing user satisfaction
Full regulatory compliance
Secure data exchange and adherence to legal requirements
Integration with modern technologies
Support for AI, cloud solutions, and mobile applications
Contact Us!
Are you looking for advanced IT solutions for the insurance industry?
Contact us and see how MPED can optimize your business processes.